Expectational Leadership with an expert

Source: http://www.theexpfactor.com
This week I am not going to write a long post. Instead, I am going to introduce you to a friend of mine, Steve van Straaten. He is an expert in expectational leadership and has developed a model around the concept for business. But, expectations are important in all aspects of our lives. Today, however, we are looking at the business side of things.

 Have a look at these video clips, and tell me what you think.

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